Most orders are processed within 1–3 business days. Delivery time depends on your location and selected shipping method.

Yes. We offer free shipping on orders over $59. Shipping fees for orders below this amount will be shown at checkout.

Yes. Eligible items may be returned or exchanged within 30 days after delivery. Items must be unworn, unwashed, undamaged, and in original condition.

Please check the size chart on each product page before ordering. If you are between sizes, we usually recommend choosing the larger size for a more comfortable fit.

Orders can be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled.

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–72 hours for tracking updates to appear.

We accept major credit and debit cards, as well as other secure payment options available at checkout.

International orders may be subject to customs duties, taxes, or import fees depending on your country. These charges are the customer’s responsibility unless stated otherwise.

Please contact us as soon as possible with your order number and clear photos of the item. Our support team will help you resolve the issue.

You can contact us at kimtolove2006@arqeline.shop. Our customer care team will reply as soon as possible.