Contact Us
Customer Care
Contact Us
Have a question about your order, sizing, shipping, or returns? The Arqeline customer care team is here to help.
Email Us
For order support, product questions, or return requests, please contact us by email.
kimtolove2006@arqeline.shop
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
Business Address
Arqeline
128 City Road
London, EC1V 2NX
United Kingdom
Before Contacting Us
To help us assist you faster, please include the following details when contacting us:
- Your order number
- The email address used at checkout
- A clear description of your question or issue
- Photos if the item arrived damaged, defective, or incorrect
We’re Here to Help
Whether you need help choosing the right size or tracking your order, our team will get back to you as soon as possible.